Management Trainee
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
:Coordinate and manage training venues and logistics, as required, to achieve efficient training delivery
Responsible for maintaining and publishing Training and Quality reports with internal and external business partners
Drive consistency and Best Practice-sharing of standard Training and Quality practices across domains and LOBs aligned
Maintain up-to-date knowledge of systems and tools, products and services to upskill the team continuously
Identify and analyze knowledge/skill gaps and initiating process improvement to address these
Actively pursue initiatives that aid team members in achieving individual and team Key Performance Indicators
Work in tandem with the Overall Lead, Operations Lead and peers to identify and address performance and developmental opportunities
Manage and develop direct reports
Ability to foster and support a diverse team environment across differences (race, age, gender, sexual orientation, etc.)
Perform weekly/random trending based mentorship/monitoring/tracking to manage team members performance, training needs analysis
Lead all aspects of PKT Governance, monitor and track results, and interventions (coaching, refreshers, etc.)
Other Training and Quality related deliverables, as assigned
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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