Management Trainee

Genpact

0 - 3 years

Mumbai

Posted: 20/11/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

Performing administrative activities within Talent acquisition process including but not limiting to:
o Job posting
o Assessment scheduling
o Administer job offer process
o Manage referral payment process
o Manage administration of reference requests
o Background checks and screening
o Manage administration process to withdraw job offers
o Manage administration of pre-day 1 and day 1 onboarding
o Administration of systems set-up and access
o Generating documents/offers/paperwork according to the case/ticket
o Responding to employee / candidate queries
o Manage cases on the case management tool
o Coordinate with multiple third parties and vendors
o Validate data correctness and approvals as per case/ticket
Ensure adherence to SLAs as agreed for the respective process
Work closely with quality team in identification and implementation of improvement ideas
Monitor and resolve day to day issues & escalations, if any, by coordinating with different stakeholders
Work closely with the overall process lead to ensure that any process changes / updates are processed
Provide coaching and mentoring to the team members and manage client stakeholders

Preferred Qualifications

MBA/External Certifications from recognized institutes is an advantage
Ability to thrive in an unstructured environment and work independently
Ability to manage multiple complex issues and prioritize projects concurrently
Ability to work at all levels of the HR stack - Strategic, operational, and tactical

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.