Management Trainee

Genpact

0 - 3 years

Hyderabad

Posted: 08/07/2025

Job Description

Responsibilities

:
1. Sales Performance Coaching:
o Conduct one-on-one coaching sessions with sales representatives to review performance, identify strengths, and target areas for improvement.
o Provide feedback on sales calls, presentations, and overall techniques to help refine skills and strategies.
o Offer advice on overcoming objections, closing sales, and managing customer relationships more effectively.
o Use data-driven insights and sales metrics to guide coaching conversations and set clear, actionable goals.
2. Goal Setting and Tracking:
o Work with individual salespeople to set realistic, measurable sales goals aligned with the companys objectives.
o Monitor progress towards goals, track KPIs, and provide ongoing support to help sales professionals achieve their targets.
o Provide motivation and strategies to stay on track and overcome challenges that may arise.
3. Sales Skills Development:
o Focus on enhancing key sales skills, such as prospecting, lead qualification, negotiation, and closing techniques.
o Coach sales reps on effective communication and active listening to improve their interactions with potential clients.
o Help develop strategies for time management, territory management, and pipeline organization.
4. Sales Process Optimization:
o Ensure that salespeople follow the companys sales processes, methodologies, and best practices.
o Identify gaps or inefficiencies in the sales process and work with the team to improve them.
o Train sales reps on CRM tools, sales automation systems, and other technologies that can streamline the sales process.
5. Providing Ongoing Feedback:
o Offer real-time feedback during or after sales calls, meetings, or client interactions to ensure continuous improvement.
o Highlight areas where salespeople excel, as well as where they need to adjust their approach.
o Use constructive feedback to celebrate wins and address areas of underperformance.
6. Data Analysis and Reporting:
o Analyze sales data and performance metrics to identify trends, strengths, and areas for improvement.
o Use this data to tailor coaching strategies to individual or team needs and to track progress over time.
o Prepare and deliver reports on coaching outcomes and team performance to leadership.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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