Management Trainee : Invoice to cash
Genpact
0 - 3 years
Chennai
Posted: 03/09/2024
Job Description
Responsibilities
• Input and processing advertising contracts; accurately assigning rates and ad tiers.
• Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
• Assist with generating billing for all advertising revenue within 24 hours
• Assist sales organization with ad order entry and rating.
• Perform advertising research and assist with resolving customer queries
• Input advertising adjustments.
• Help resolve rating errors.
• Work “wrong rate and rating error queues” in INFOR/ ADPOINT
• Field incoming calls with billing questions.
• Customer service to sales reps and external subscribers/advertisers.
• Achieve SLA with zero errors
Qualifications
Minimum qualifications
• CA/CS/MBA Finance
• Proven experience!
• Ability to exercise sound judgement and decision-making skills
• Excellent written and verbal communication and comprehension skills
• Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
Preferred qualifications
• Good customer handling skills
• High Energy level!
• Good knowledge of Excel
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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