Management Trainee -OTC

Responsible for meeting own targets of assigned activities 

Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer issues related to non-payment; conduct payment negotiation. Escalates accounts, as necessary.  

Works closely with Contracts, Credit, Billing, RECON, Database and Accounts Receivable areas to identify and resolve issues affecting timely account payment. 

Maintain our Culture with a positive team environment. Assist peers as necessary or as directed by Manager or Director. 

Collect customer payments in accordance with payment due dates. Communicate with customers in a positive and friendly manner.  

Monitor and follow up on the status of TBDA’s/RMA’s/CSO’s/Reverse BNL’s             

Create and send manual invoice(s) electronically or overnight mail following our SOX protocol                             

Research Operational issues with field personnel                                          

Monitor accounts in the Escalation Protocol for payment or credit risk           

Work with Database/FIT to correct entry errors and correct invoice(s)