Management Trainee -OTC
Genpact
0 - 3 years
Noida
Posted: 03/09/2024
Job Description
Responsibilities
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Responsible for meeting own targets of assigned activities
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Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer issues related to non-payment; conduct payment negotiation. Escalates accounts, as necessary.
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Works closely with Contracts, Credit, Billing, RECON, Database and Accounts Receivable areas to identify and resolve issues affecting timely account payment.
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Maintain our Culture with a positive team environment. Assist peers as necessary or as directed by Manager or Director.
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Collect customer payments in accordance with payment due dates. Communicate with customers in a positive and friendly manner.
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Monitor and follow up on the status of TBDA’s/RMA’s/CSO’s/Reverse BNL’s
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Create and send manual invoice(s) electronically or overnight mail following our SOX protocol
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Research Operational issues with field personnel
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Monitor accounts in the Escalation Protocol for payment or credit risk
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Work with Database/FIT to correct entry errors and correct invoice(s)
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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