Management Trainee -OTC

Genpact

0 - 3 years

Noida

Posted: 9/3/2024

Job Description

Responsibilities

 

  • Responsible for meeting own targets of assigned activities 

  • Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer issues related to non-payment; conduct payment negotiation. Escalates accounts, as necessary.  

  • Works closely with Contracts, Credit, Billing, RECON, Database and Accounts Receivable areas to identify and resolve issues affecting timely account payment. 

  • Maintain our Culture with a positive team environment. Assist peers as necessary or as directed by Manager or Director. 

  • Collect customer payments in accordance with payment due dates. Communicate with customers in a positive and friendly manner.  

  • Monitor and follow up on the status of TBDA’s/RMA’s/CSO’s/Reverse BNL’s             

  • Create and send manual invoice(s) electronically or overnight mail following our SOX protocol                             

  • Research Operational issues with field personnel                                          

  • Monitor accounts in the Escalation Protocol for payment or credit risk           

  • Work with Database/FIT to correct entry errors and correct invoice(s) 

 

 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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