Management Trainee -Billing - Gurgaon Night shift

Genpact

0 - 3 years

Gurugram

Posted: 13/03/2025

Job Description

Responsibilities

Input and processing advertising contracts; accurately assigning rates and ad tiers.

Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities

Assist with generating billing for all advertising revenue within 24 hours

Assist sales organization with ad order entry and rating.

Perform advertising research and assist with resolving customer queries

Input advertising adjustments.

Help resolve rating errors.

Work wrong rate and rating error queues in INFOR/ ADPOINT

Field incoming calls with billing questions.

Customer service to sales reps and external subscribers/advertisers.

Achieve SLA with zero errors

Qualifications

Minimum qualifications

CA/CS/MBA Finance

Proven experience!

Ability to exercise sound judgement and decision-making skills

Excellent written and verbal communication and comprehension skills

Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities

Preferred qualifications

Good customer handling skills

High Energy level!

Good knowledge of Excel

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.