Management Trainee - ServiceNow Developer

Genpact

5 - 10 years

Bengaluru

Posted: 9/3/2024

Job Description

Responsibilities

: 

 
•    Work with stakeholders to convert business needs into ServiceNow technical solutions. 
•    Design and implement scalable, performant, secure, and maintainable ServiceNow solutions. 
•    Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards. 
•    Collaborate with cross-functional teams, including developers, administrators, and business analysts, to drive successful implementations. 
•    Mentor Developers and provide technical guidance and support as needed. 
•    Conduct code reviews, troubleshoot technical issues, and provide solutions and recommendations. 
•    Identify opportunities for process improvements and automation within the ServiceNow platform. 
•    Proactively propose innovative solutions and new features that drive business value. 

Qualifications we seek in you! 
Minimum Qualifications 

 
•    Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience). 
•    Relevant experience in ServiceNow Development with a focus on building custom applications, Integrations, and workflows. 
•    In-depth knowledge of the ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change Management, and other ITSM modules. 
•    Proficiency in configuring and customization including foundational data setup such as service catalog, categories, items, and request workflows. 
•    Experience with ServiceNow integrations, REST/SOAP APIs, Integration HUB and data exchange mechanisms. 
•    Strong understanding of ITIL processes and IT service management principles. 
•    Excellent problem-solving and analytical skills, with the ability to identify issues and propose effective solutions. 
•    Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. \u003C/span>\u003C/p>\n\u003C/div>\n\u003Cdiv class=\"OutlineElement Ltr SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">\n\u003Cp class=\"Paragraph SCXW114334545 BCX8\" paraeid=\"{993a0619-b2a2-475e-a9e6-7e98b811aff7}{99}\" paraid=\"1171769487\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 12px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun EmptyTextRun SCXW114334545 BCX8\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 19px; font-family: 'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;\" xml:lang=\"EN-US\">\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, 'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Work with stakeholders to convert business needs into ServiceNow technical solutions.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Design and implement scalable, performant, secure, and maintainable ServiceNow solutions.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Collaborate with cross-functional teams, including developers, administrators, and business analysts, to drive successful implementations.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Mentor Developers and provide technical guidance and support as needed.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Conduct code reviews, troubleshoot technical issues, and provide solutions and recommendations.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Identify opportunities for process improvements and automation within the ServiceNow platform.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Proactively propose innovative solutions and new features that drive business value.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW114334545 BCX8\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335557856\":16777215,\"335559738\":0,\"335559739\":180,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\"> \u003C/span>\u003C/p>\n\u003C/div>\n\u003Cdiv class=\"OutlineElement Ltr SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">\n\u003Cp class=\"Paragraph SCXW114334545 BCX8\" paraeid=\"{993a0619-b2a2-475e-a9e6-7e98b811aff7}{119}\" paraid=\"1126384472\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 12px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Qualifications we \u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">seek\u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> in you!\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Minimum Qualifications\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW114334545 BCX8\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335557856\":16777215,\"335559738\":0,\"335559739\":180,\"335559740\":240}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\"> \u003C/span>\u003C/p>\n\u003C/div>\n\u003Cdiv class=\"OutlineElement Ltr SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">\n\u003Cp class=\"Paragraph SCXW114334545 BCX8\" paraeid=\"{993a0619-b2a2-475e-a9e6-7e98b811aff7}{127}\" paraid=\"249438899\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 12px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun EmptyTextRun SCXW114334545 BCX8\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 12pt; line-height: 19px; font-family: 'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;\" xml:lang=\"EN-US\">\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, 'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Relevant experience in ServiceNow Development with a focus on building custom applications, Integrations, and workflows.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    In-depth knowledge of the ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change Management, and other ITSM modules.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Proficiency in configuring and customization including foundational data setup such as service catalog, categories, items, and request workflows.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Experience with ServiceNow integrations, REST/SOAP APIs, Integration \u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">HUB\u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> and data exchange mechanisms.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Strong understanding of ITIL processes and IT service management principles.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Excellent problem-solving and analytical skills, with the ability to \u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">identify\u003C/span>\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> issues and propose effective solutions.\u003C/span>\u003C/span>\u003Cspan class=\"LineBreakBlob BlobObject DragDrop SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10pt; line-height: 16px; font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">\u003Cspan class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"> \u003C/span>\u003Cbr class=\"SCXW114334545 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;\"/>\u003C/span>\u003Cspan class=\"TextRun SCXW114334545 BCX8\" data-contrast=\"none\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10pt; line-height: 16px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW114334545 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">•    Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW114334545 BCX8\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335557","https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=COR028669",null,"","Work from Office","Permanent","Undergraduate","IT Services & Consulting",[],"2024-11-02T07:40:32.848Z",0,true,["Reactive",33],{},["Set"],["ShallowReactive",36],{"job":22},"/job-listing/management-trainee---servicenow-developer-genpact-bengaluru-5-to-to-10-f6368f8b-570c-4f3f-948e-eaa477632fd7",["Reactive",39],{"user":40,"chat":42},{"isAuthenticated":41,"isAdminAuthenticated":41,"user":22,"token":22},false,{"chats":43,"currentChat":46,"onlineStatus":49,"typingStatus":52,"lastSeen":55,"currentChatRequestStatus":58,"totalUnreadCount":60},["Ref",44],["Reactive",45],[],["Ref",47],["Reactive",48],[],["Ref",50],["Reactive",51],{},["Ref",53],["Reactive",54],{},["Ref",56],["Reactive",57],{},["EmptyRef",59],"null",["EmptyRef",61],"0"]