Management Trainee - SCM (Customer Service & Order Management)
Genpact
5 - 10 years
Noida
Posted: 3/5/2025
Job Description
Responsibilities
Experience in Order Management or customer support over Email & chat
Strong communication skills Should have command over English language
Should be well verse with MS Office tools Specially MS Excel
Flexible to work in shifts
Flexible to stretch as per business need
Should be ready to work from office
Should have experience of working in MNCs & Global clients
Respond to customer query through email, chat.
Responsible to demonstrate capacity for critical thinking and analysis.
Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Candidate should be comfortable with 24*7 shift timings (Including weekend working)
Quick Learner & Ready to adapt quick changes
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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