Management Trainee - IT Asset Management – Off Boarding
Genpact
0 - 3 years
Gurugram
Posted: 03/09/2024
Job Description
Responsibilities
:• Knowledge of IT Asset Management - Off Bording E2E process.
• Handling Off boarding activities Globally.
• Maintaining a record of employee exit data & their assets Globally.
• Regular follow-up and Coordination with exited employee and their Reporting Manager.
• Co-ordination with HR/Exit team /Internal IT SPOC for exited employee and their status.
• Co-ordination with internal ITAM Operation team for data base correction and accuracy.
• Co-ordination with Finance team for Asset recovery and financial impact.
• Reports/Dashboard related to exited employee as per Leadership requirements.
• Implementation of best practice and process.
• Email/Call Handling from stakeholders.
• Ticket Handling and response.
• IT Asset management E2E Operational activities
Qualifications
Minimum qualifications
• Graduate with relevant years of Experience in IT Asset Management (HAM).
• Should have worked in large organization in similar roles.
• Knowledge of working on Tools like Oracle Financials, Service Now, HAM Pro, Workday
• Well versed with STPI and SEZ Site Procedures.
• Good Communication Skills and service attitude.
• Strong Documentation. (E-Mails, MS Office) for leadership reporting.
• Strong organizational and analytical skills to maintain accurate asset records and reports.
• Excellent communication and interpersonal skills to collaborate with various teams and stakeholders.
• Ability to work as Team member.
Preferred qualifications
• IT Product Knowledge.
• ITIL Certification would be added advantage.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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