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Management Trainee - IT Asset Management – Off Boarding

Genpact

0 - 3 years

Gurugram

Posted: 03/09/2024

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Job Description

Responsibilities

:
•    Knowledge of IT Asset Management - Off Bording E2E process. 
•    Handling Off boarding activities Globally.
•    Maintaining a record of employee exit data & their assets Globally.
•    Regular follow-up and Coordination with exited employee and their Reporting Manager.
•    Co-ordination with HR/Exit team /Internal IT SPOC for exited employee and their status.
•    Co-ordination with internal ITAM Operation team for data base correction and accuracy. 
•    Co-ordination with Finance team for Asset recovery and financial impact.
•    Reports/Dashboard related to exited employee as per Leadership requirements. 
•    Implementation of best practice and process. 
•    Email/Call Handling from stakeholders. 
•    Ticket Handling and response.
•    IT Asset management E2E Operational activities
Qualifications 
       Minimum qualifications 

•    Graduate with relevant years of Experience in IT Asset Management (HAM).
•    Should have worked in large organization in similar roles.
•    Knowledge of working on Tools like Oracle Financials, Service Now, HAM Pro, Workday 
•    Well versed with STPI and SEZ Site Procedures.
•    Good Communication Skills and service attitude.
•    Strong Documentation. (E-Mails, MS Office) for leadership reporting.
•    Strong organizational and analytical skills to maintain accurate asset records and reports.
•    Excellent communication and interpersonal skills to collaborate with various teams and stakeholders.
•    Ability to work as Team member.

Preferred qualifications 

•    IT Product Knowledge.
•    ITIL Certification would be added advantage.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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