Managed Services - GDM Transition COE - Manager – Consulting

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary - 

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Within our global, Managed Services platform, Transition’s objective is to successfully enable operations to meet contracted service requirements through the documented solution and demonstrated Operational Readiness prior to Commencement of Service Delivery. Transition operates with quality and within a standard across all towers of the Managed Services Practice regardless of the size of the engagement and the size of the customer.

Minimum Degree Required (BQ) *:

 Bachelor’s Degree

Degree Preferred:  

Required Field(s) of Study (BQ):  

B Tech, Masters in Management (preferred)

Preferred Field(s) of Study:

Minimum Year(s) of Experience (BQ) *: US

8-11 years of experience

Certification(s) Preferred: PMP, Prince 2, ITIL

Preferred Knowledge/Skills *:

Job Description

• As an Manager, you will work as part of a team of problem solvers, helping execute critical client facing and internal transition programs
• Collaborate effectively with key stakeholders across the board
• Identify and make suggestions for improvements and help build key assets and collaterals for Transition Center of Excellence
• Handle/analyze data and information responsibly.
• Follow risk management and compliance procedures.
• Communicate confidently in a clear and concise manner.
• Uphold the firm's code of ethics and business conduct.
• Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration.
• Good Team player. Take up cross competency work and contribute to COE activities

Position Requirements:

Required Skills:

• 10 + years of experience in IT App SAP Transitions and Project Management
• Experience in leading SAP (ECC/HANA) and Custom App Transition Projects
• Project Management, Risk & Budget Management
• ITIL Processes and understanding of Operating Models for Managed Services
• Process Mapping and Re-engineering
• Excellent communication skills and stakeholder management

Preferred Skills:

• Continuous Improvement – CI
• Change Management
• Critical Thinking and Analytical Skills
• Understanding of Technologies (Infra & Or App) and keenness to invest in learning new technologies
• Knowledge of MS Office suite (MPP & Visio in particular)

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date