Managed File Transfer Engineer

We are looking for an experienced Managed File Transfer (MFT) Engineer with 5+ years of expertise in enterprise-level file transfer solutions, specifically IBM Sterling Secure File Transfer and Axway Secure Transport.

Job Description:

• The ideal candidate will design, implement, and support secure, scalable, and compliant file transfer workflows across our global enterprise.
• Implement the secure file transfer solutions using Axway Secure Transport and IBM Sterling B2B Integrator, IBM Sterling File Gateway MFT products.
• Analyze functional designs, develop and troubleshoot integrations and conduct testing.
• Should possess a strong background knowledge in MFT technologies, including experience in DR (Disaster Recovery), transfer protocols like FTPs, SFTP, HTTPS, AS2, etc. Implementing and enforcing security protocols (SSL/TLS) to protect sensitive data, Encryption softwares like PGP, GnuPG and Native PGP.
• Should also have in-depth knowledge on MFT application architecture, Installation, digital certificates, Fire wall, Business Process, and security concepts to ensure secure and efficient data exchange across the enterprise.
• Should have experience with Linux system administration and in-depth experience in shell scripting and ability to develop custom shell scripts for automation and improvements.
• Experience in Migration projects like IBM SI/SFG to Axway Secure Transport, Legacy MFT to Axway Secure Transport, etc
• Should have excellent analytical, problem-solving and production support skills.

Responsibilities

• Install Configure, administer, and maintain IBM Sterling MFT (Sterling File gateway/Sterling Integrator) and Axway MFT (Axway Secure Transport) platforms.
• Perform upgrades, patching, performance tuning of IBM Sterling MFT and Axway MFT applications.
• Develop and manage secure file transfer workflows between internal systems, external partners, and cloud environments.
• Monitor file transfer systems and MFT processes to ensure reliability, performance, troubleshoot errors, failures, reprocessing or resolve any technical issues related to file transfer systems and SLA compliance.
• Ability to setup and configure file transfer components including Partner Onboarding, Routing Channel Templates/Route Package Templates, SSH profiles/Transfer Sites, PGP keys, Routing Channels/Routes and Subscriptions, protocols, notifications, etc into IBM Sterling SI/SFG and Axway ST.
• Proficient in development and implementation of business processes/workflows or Basic Routing and Advanced Routing and custom components to facilitate different types of file transfer operations.
• Collaborate with applications, infrastructure, business teams and vendors to discuss any new requirements/challenges, implement and integrate MFT solutions with internal applications.
• Document technical designs, workflows, and operational procedures for IBM Sterling and Axway environments.
• Provide on-call support for critical file transfer operations.
• Understanding of firewalls, routing, load balancing, and DMZ configurations Knowledge of DR setup, failover, and backup strategies
• Ensure compliance with industry standards, data protection regulations, and organization policies and guidelines.
• Conduct regular audits and assessments to identify potential vulnerabilities and areas of improvement.
• Maintain comprehensive documentation of file transfer processes, configurations and changes.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Solid understanding of IT security principles and data governance.
• Excellent problem-solving, communication, and documentation skills.
• Prior experience in Insurance industry.

Tools/Technical Knowledge

• IBM products IBM Sterling B2B Integrator, IBM Sterling File Gateway, IBM Sterling Secure Proxy, IBM Sterling Configuration Manager, IBM Control Center.
• Axway MFT Axway Secure Transport, Gateway, Transfer CFT, File Broker, Sentinel, API Gateway, Policy Studio, Cert Management, Scheduling, and automation
• Cloud computing: Microsoft Azure and services such as Azure Resources, Azure Virtual Machines, Azure Storage, Azure Networking, Azure functions and Azure Active Directory.
• Operating System: RHEL, Windows Administration
• Database Knowledges: Microsoft SQL, Oracle, or other databases for backend integration.
• Programming Knowledge: Unix Shell, PowerShell, Python and/or any programming language developments for automation and integration.
• Containerization Knowledge: (Docker, Kubernetes).
• Other Tools: Dynatrace, Foglight, Splunk.

Additional Requirements

• Experience with API-based integration and web services (REST/SOAP).
• Experience with cloud-based integrations (Azure preferred).
• Experience in any other MFT tools and technologies like Globalscape EFT.
• Associate should be able to support at least once a week On-Call on weekends.
• Associate should be able to support and work during US Business Hours
• Associate must follow US Business Holiday schedule.