Major Incident Manager
TCS
4 - 8 years
Kolkata
Posted: 15/10/2025
Job Description
- Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.
- Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.
- Experience in working in SLA based and 24/7 support model.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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