M-OTC

Genpact

2 - 5 years

Kolkata

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

In this role, you'll be responsible for all the activities related to O2C domain
• Validate the Purchase Order (PO) requests from to bill the order
• Investigate discrepancies in the PO and invoices with disputes
• Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts
• Meeting collections numbers/targets (monthly/ quarterly/ yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
• Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution

Minimum Qualifications

• B.Com graduation (MBA – Finance preferred)
• Relevant work experience in Order to Cash

Preferred Qualifications

• Very Good Written and Verbal Communication skills
• Proficient in MS Office applications, especially in MS excel
• SAP knowledge and experience in generating reports from SAP would be an added advantage

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.