M- Data Specialist

Genpact

2 - 5 years

Noida

Posted: 3/5/2025

Job Description

Responsibilities


Work with transformation services, solutions, transition, training and operational teams to understand and deliver contractual commitments and customer priorities;
Work with operations leaders, vertical leaders and customers to craft, implement and drive value generating roadmaps and/or transformation roadmaps;
Craft, plan and drive the value-generating roadmaps on the aligned accounts;
Initiate and lead projects that improve end-to-end processes and drive significant business impact for customers;
Work closely with operational and functional teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
Build process perfection culture in the team;
Drive standardization and global best practices within the organization
Motivate change management within Operations and customer organization;
Execute and supervise the annual goals assigned by Quality function management;

Qualifications
Minimum qualifications
Bachelors degree
Significant work experience
Proven project management experience with the ability to balance multiple tasks
Validated people leadership skills
Experience in Process Improvement Methodologies

Preferred qualifications
Green Belt certification/ongoing Black Belt certification
Previous experience in a multinational company would be an advantage;
In-depth knowledge of project planning techniques, Agile methodology, and automated project planning tools along with relevant certifications is an added advantage

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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