Logistics Shipment Planner – Senior Process Associate - English – Hybrid Katowice!

Genpact

5 - 10 years

nan

Posted: 3/5/2025

Job Description

Responsibilities

  • Responsible for logistics operations daily managing transport planning
  • Coordination of the information flow between Distribution Centre, order requestor and transport service provider
  • Monitoring carrier's performance management and taking appropriate action if necessary
  • Supporting the billing process by ensuring the data correctness and checking the carrier's transportation rates
  • Analysing and verification of the logistics costs
  • Proof of delivery management
  • Providing support in reporting area if necessary
  • Carrier's billing file verification
  • Data preparation for the final billing

Minimum qualifications

  • University degree (minimum Bachelor) / logistics can be an advantage.
  • Intermediate in spoken and written English
  • Customer Service-related experience
  • Good interpersonal skills: communication, influencing.
  • Strong analytical skills required
  • Creativity, passion and engagement

  • Team-working oriented
  • Energetic and pressure resistance
  • Customer service mindset
  • Operational computer skills (MS Office)
  • Advanced MS Excel
  • SAP knowledge will be an advantage

What can we offer?

Attractive salary;

Stable job offers - employment contract

Work in a multicultural and diverse environment with employees from over 30 countries

Genpact supports professional training and great career development opportunities

Free access to our award-winning learning platform

Benefits such as Insurance, Luxmed, additional vacation days, biking policy

As an Equal Opportunity Employer we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format, nor do we require you to enclose a photograph with your CV as part of the application process. It is the candidates absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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