Logistic Coordinator II

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Areas of Responsibility:

•    Processes customer Sales orders and Repair Sales Orders including order entry, order maintenance and cancellation.
•    Processes Return Material Authorizations (RMA)
•    Assists / resolves Receipt non conformities (distress ).
•    Reviews / Processes Inventory Adjustment Requests
•    Assists / resolves Proof of Delivery Issues
•    Provides order status as well as information around delays and other order related issues to customers if required.
•    Processes and resolves order exception reports
•    Processes customer complaints and provides status to customers
•    Handles Order Escalations (allocations and prioritization)
•    Provides adequate response/information to questions/requests from in and external customers.
•    Handles Customer, Product and Order Holds
•    Maintains Pricelists
•    Handles Part Substitutions
•    Reports quality issues/concerns to appropriate personnel
•    Assists in initiatives driving towards a seamless order flow
•    Recognizes and reports process and system non conformities

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.