Location Head - Kolkata

Job Title: Location Head Sales

Company

Credila Financial Services Ltd

Location

Kolkata

Department

Sales

Reporting Manager

Zonal Sales Head

About the Company

Credila Financial Services Limited (Formerly known as HDFC Credila Financial Services Limited) is one of India’s largest education loan non-banking financial companies (NBFCs) offering education loans to Indian students. With an in-depth understanding of the higher education domain in India as well as overseas, Credila offers tailor-made education loan solutions that help enable students to be financially equipped to pursue their education at their dream university and country of study. Since inception, Credila has funded 178,000+ Indian students across 63 countries in 4,600 institutes.

Job Description

The Location Head will lead the state of Delhi/NCR, comprising of a team of Cluster Managers, Sales Manager and Sales Executives and will be responsible for hiring, training and managing the performance of the team. He/she will manage the productivity and performance of team members and address low performers.

Key roles and responsibilities

ü  Responsible for achievement of zonal business targets and creation of new business opportunities at the zone for Education loan products

ü  Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.  

ü  Responsible for driving strategic partnerships and new initiatives

ü  Visiting / meeting students along with their parents and addressing their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.

ü  Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.

ü  Deliver quality Customer Service and generate referrals from the existing customers.

ü  Liaise with Cross functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with, and seamless service gets delivered to the acquired customers.

ü  Collaborate with the Channel partners to conduct College Seminars / Consultant events / Web based seminars etc.

ü  Deepen existing channel relationship and develop new channel partners

ü  Understand the value-proposal gaps in the assigned business relationships and suggest possible modifications

ü  Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.

ü  Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.

Skills

ü  Strategic Relationship Management

ü  Result Orientation

ü  Sound knowledge of key financial ratios

ü  Problem Solving

ü  Customer Service Orientation

ü  Networking

ü  Influencing Others and Negotiating Prowess

ü  Team development and Managing performance

ü  Self Confidence, Resilience, Ownership

Qualifications & Experience

ü  Graduate in any stream. MBA from a premier institute

ü  8 to 10 years’ experience leading teams in financial services industry

ü  MBA with 6-9 years of experience.

ü  Candidates in the education/ Financial services industry well versed with client retention