Loan Ops Specialist

Position: Loan Operations Manager (SME Collatio Loan Operations)

Employment Type: Full Time

Experience: Loan Operations, Banking Operations, or Lending Process Management Roles

Company Description

Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.

We are looking for a Loan Operations Manager (SME Collatio Loan Operations) to drive domain expertise, process optimization, and implementation support for loan operations workflows powered by Collatio. This role is critical in bridging domain knowledge with AI-driven document intelligence to enhance efficiency, accuracy, and compliance in lending operations.

Role Overview

As a Loan Operations Manager (SME) at Scry AI, you will act as a subject matter expert in loan operations, supporting product implementation, client engagements, and process optimization initiatives. You will work closely with product, engineering, and client teams to ensure Collatio effectively addresses real-world lending workflows.

This role is ideal for someone with deep experience in loan processing, underwriting support, and banking operations who is interested in leveraging AI to transform traditional lending processes.

Key Responsibilities

Loan Operations Expertise & Process Optimization

• Act as an SME for end-to-end loan lifecycle processes, including origination, underwriting, and servicing
• Analyze client workflows and identify opportunities for automation and efficiency
• Map lending processes to AI-driven solutions using Collatio

Product & Implementation Support

• Collaborate with product and engineering teams to translate domain requirements into product features
• Support onboarding and implementation of Collatio for BFSI clients
• Assist in configuring workflows, document extraction, and validation processes

Client Engagement & Solutioning

• Work closely with clients to understand loan operations challenges and requirements
• Provide domain insights during pre-sales, demos, and solution discussions
• Ensure the successful adoption of AI-driven solutions across client organizations

Quality, Compliance & Risk Management

• Ensure adherence to regulatory and compliance standards in loan operations
• Validate the accuracy of extracted data and document processing workflows
• Identify risks and suggest mitigation strategies within automated processes

Training & Knowledge Enablement

• Train internal teams and clients on loan operations workflows and Collatio capabilities
• Develop documentation, use cases, and best practices for lending operations
• Act as a knowledge resource for cross-functional teams

Required Qualifications and Skills

• Strong experience in loan operations, lending workflows, and banking processes
• Deep understanding of loan documentation, underwriting, and compliance requirements
• Experience with LOS (Loan Origination Systems) and lending platforms
• Ability to translate business processes into product requirements
• Strong communication and stakeholder management skills

Our Ideal Candidate

• Is a domain expert in lending and loan operations
• Has strong problem-solving and analytical capabilities
• Can bridge business and technology effectively
• Is comfortable working with clients and cross-functional teams
• Is interested in AI-driven transformation in BFSI

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