Loan Administrator / BDM – Relationship Management (Sales-Driven | Australia Time)

Company Description

Capseed is a full-service private lender based in Melbourne, Victoria, offering flexible loan solutions for a variety of purposes. We specialize in urgent settlements and are flexible with Loan-to-Value Ratios (LVRs) and documentation requirements. We consider both rural and non-metro locations and provide our services Australia-wide. With competitive first mortgage rates and the capacity to fund on an urgent basis, we offer solutions for financing needs ranging from $100K to $50 million.

Role Overview

This is a front-line relationship management and business development role for experienced lending professionals who can build, manage, and grow broker relationships, while also being hands-on with outbound calling, lead generation, and deal closure.

You will own broker and referral partner relationships and manage loan files end-to-end, from scenario assessment through to settlement, working closely with Australian stakeholders.

Key Responsibilities (Non-Negotiable)

• Build and manage long-term relationships with brokers and referral partners
• Proactively generate business through outbound calling and follow-ups
• Convert self-generated and referred leads from first contact to settlement
• Act as the single point of contact for brokers and clients throughout the loan lifecycle
• Manage loan servicing and complete loan documentation
• Coordinate with internal credit, legal, and settlement teams
• Work Australian business hours
• Maintain confidentiality and deliver exceptional relationship-based service

Who Should Apply

• Minimum 1+ year experience in loan administration, loan processing, or lending BDM roles
• Demonstrated ability in relationship management with brokers or referral partners
• Sales-driven mindset comfortable picking up the phone daily
• Strong follow-up, negotiation, and closing skills
• Ability to manage multiple active relationships and pipelines
• Willingness to work in a performance-driven environment
• Comfortable working Australia time zones

This role is not suitable for candidates seeking purely back-office or non-client-facing positions.Work Model & Compensation

• Hybrid role (remote initially; office 34 days/week within 6 months)
• 12-month contract under India entity (conversion subject to performance)
• Salary + performance-linked incentives

Mandatory Pre-Screening (Read Carefully)

Shortlisted candidates will be required to:

• Submit a written response explaining their relationship-management and sales experience
• Answer role-specific screening questions along with salary expectations
• Demonstrate experience in broker relationship ownership and deal conversion
• Applications that do not meet these requirements will not be progressed.

LinkedIn Application Disclaimer

• This position is offered as a 12-month contractual role, with potential for permanent employment subject to performance, business needs. Hybrid work will be required within six months. Only shortlisted candidates will be contacted.