LKS Technical Instructor (Server)

Job Description/Preferred Qualifications

•    Develop technical training on service, maintenance, installation, repair, and troubleshooting of server.
•    Deliver high-quality server training to field service engineers, technical support engineers, install engineers and external customers.
•    Participate in server building, manufacturing, field support, upgrades, installs, and other technical activities to master the technical know-how on the assigned product. Maintain a high level of technical skills and stay up to date on new product changes and updates
•    Independently conduct and lead the review meetings and discussions with subject matter experts to define milestones, deliverables, and training plans.
•    Lead the assigned training projects; conduct reviews with stakeholders; provide regular updates to the stakeholders and functional groups; assess risks and actions; assesses efforts, time and resource requirements; maintains action trackers and project documentation.
•    Review engineering documentation, procedures, and specifications. Capture technical information into training documents. Develop well-organized training content and videos most appropriate to the target audience and create appropriate certification plans.
•    Fully maintain the assigned server in the best possible conditions all the time. Performs regular health checks, preventive and corrective maintenance and upgrades.
•    Follow and apply standard training design and development best practices, formats and templates.
•    Review and validate service procedures on the tool. Assess the need to update documentation.
•    Monitors the errors, mistakes, changes requested. Provide corrective feedback to technical writers and drive implementation of the changes in the documentation quickly.
•    Able to support afternoon/evening shift training schedule.
•    Business travel requirement: 50% or less.

Minimum Qualifications

• Education: Bachelor's or Master's degree in Computer Engineering or a related field.
• Platform knowledge: Experience with one or more flavors of Linux, such as SuSE, RedHat, CentOS, or Ubuntu, including experience in system administration and troubleshooting.
• Technical skills: Familiarity with configuration management utilities, such as Salt, Chef, Puppet, or similar tools. Knowledge of server hardware and networking principles. Proficiency in interpreting, developing, and modifying Shell and Python scripts to automate tasks and improve efficiency.
• Networking: Understanding of TCP/IP fundamentals and knowledge of protocols, including DNS, DHCP, HTTP, LDAP, and SMTP.
• Orchestration: Experience with containerization technologies like Docker and orchestration platforms like Kubernetes.
• Troubleshooting: Strong problem solving skills, passion to diagnose and resolve complex technical issues. Familiarity with cloud computing platforms and services, such as AWS or Azure, is a plus.
• Experience: Demonstrated ability working with orchestration platforms, configuration management, server networking. System engineering experience is a plus

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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