LINUX - Support Specialist
Johnson Controls
1 - 3 years
Pune
Posted: 16/04/2025
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Job Description
What you will do
As a LINUX Support Specialist, you will be responsible for providing technical support for Linux-based systems and applications. Your role will involve troubleshooting, diagnosing, and resolving issues reported by users, ensuring optimal system performance and reliability.
How you will do it
What we look for
Required
Preferred
As a LINUX Support Specialist, you will be responsible for providing technical support for Linux-based systems and applications. Your role will involve troubleshooting, diagnosing, and resolving issues reported by users, ensuring optimal system performance and reliability.
How you will do it
- Provide level 1 and level 2 support for Linux environments, including user account management and system configuration.
- Troubleshoot and resolve technical issues related to Linux operating systems and applications.
- Maintain and monitor system performance, ensuring uptime and reliability.
- Collaborate with cross-functional teams to address and resolve system-related problems.
- Document and track support requests in the ticketing system, ensuring timely resolution.
- Assist in the installation, configuration, and upgrading of Linux operating systems and related software.
- Participate in training and mentoring users on Linux best practices.
What we look for
Required
- 0-1 year of experience in IT support or a related role.
- Basic knowledge of Linux operating systems and command-line interfaces.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
Preferred
- Familiarity with scripting languages (e.g., Bash, Python).
- Experience with ticketing systems and user support processes.
- Understanding of networking concepts and protocols.
About Company
Johnson Controls is a global leader in building technology, offering solutions in HVAC, fire, and security systems, along with energy storage solutions. The company provides sustainable and efficient building solutions for industries like healthcare, education, and government.
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