LIMS - Labware/Labvantage
TCS
4 - 15 years
Bengaluru
Posted: 01/03/2025
Job Description
· Development experience in Labvantage
· Experience in upgrade Project and understand the new platform.
· Experience in supporting HyperCare activity.
· Experience in working with Master data changes
· Production support for Labvantage/LIMS Applications. Understanding Labvantage /LIMS application, analyzing production issues & providing the solution.
· Building, Testing and verifying new functionalities in Labvantage.
· Follow ITIL framework for service delivery
· Handle L2/L3 support incidents (user service requests, system issues, bug fixes, data fixes, enhancements)
· Ticket resolution within agreed SLA and OLA
· Monitor Service Now and assign tickets to self from the queue.
· Coordinate with other team-members globally to support application that are in scope.
Work on change requests and problem management.About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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