Legal Support Specialist

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Job Overview

Legal Bill Review Auditor

Description

• Review external legal services invoices/bills payable by Citi to identify fees or costs that are not compliant with Citi policies or billing guidelines, or do not meet overall expectations for accuracy, completeness, clarity and reasonableness.
• Understand the nature and composition of legal and professional services work, job tasks, fees and billing approaches to apply subjective analysis following system validation.
• Continuously assess and organize daily workflow of auditable invoices to focus on those with the most potential for highest achievable reduction of fees.
• Document, justify and present recommended bill reductions on an invoice-by-invoice basis to Citi lawyers or other stakeholders for their approval prior to making invoice adjustments.
• Escalate appeals to proposed bill reductions to the LBR Program appeals process leader for resolution prior to making invoice adjustments.
• Collaborate with auditing colleagues and Program leaders in multiple regions to ensure auditing is conducted in line with Program goals, a shared auditing methodology and a common global process.
• Maintain quantified reports of completed auditing activity, invoice volumes, reductions recommended to management on a regular basis.

Qualifications

• At least 3 years of experience as a financial auditor, bill review specialist, expense management or financial quality assurance practitioner focused on professional services in the legal or financial services industry.
• Knowledge and experience reviewing or auditing legal services billings at a detailed, micro-level.
• Experience in producing basic reports or reporting packages displaying auditing metrics.
• Excellent detail-orientation, superior time management skills and capability to handle multiple invoice reviews simultaneously.
• Experience with and previous exposure to common financial accounting functions, practices and systems within the US, UK.
• Experience in law firm operations or banking legal operations or finance a plus.
• LLB or Bachelor’s Degree required, advanced degree (JD, MBA) preferable.
• An ability to work independently and collaborate with people across cultures at a senior level using sound judgment, and with an understanding of how to operate effectively across diverse legal practices and businesses.
• Good written and verbal communication and analytical skills.
• Fluency in written and spoken, comprehensive English is required.