Role: Manager

Position: Lead CLM Implementation

Location: Mumbai (Dadar) - 5 days a week (M - F)

Requirement: 5 to 12 years of relevant professional experience

Overview

Implementation SPOC to lead and coordinate the implementation of a Contract Lifecycle Management (CLM) platform
Act as the primary liaison between business stakeholders, legal teams, and technology partners to ensure successful delivery and adoption of the CLM solution

Key Responsibilities

Serve as the single point of contact for end-to-end CLM implementation initiatives
Gather and translate legal and contracting requirements into functional system specifications
Collaborate with Legal, Digital Office, Service lines SPOCs, IT, and external vendors during implementation
Configure and support workflows across contract authoring, review, approval, execution, and renewal
Manage implementation timelines, risks, testing, and go-live readiness (This will be jointly managed by SPOC and Digital Office)
Drive user training, documentation, and change management to ensure adoption across Service Lines
Provide post-implementation support and continuous improvement recommendations

Required Qualifications

Strong understanding of legal processes, contracting, and contract lifecycle management
Hands-on experience implementing or administering CLM platforms (e.g., SirionLabs, SimpliContract, Volody, Icertis, Agiloft, Ironclad, DocuSign CLM, Conga, etc.)
Experience working in or with professional services, legal, or consulting environments
Ability to bridge legal, business, and technical teams effectively
Excellent communication, stakeholder management, and problem-solving skills

Preferred Qualifications

5 to 12 years of relevant professional experience
Prior experience as an implementation lead, product owner, or business analyst for legal tech platforms
Familiarity with integrations (CRM, ERP, e-signature) and workflow automation
Project management or implementation certifications are a plus

Legal CLM Implementation Lead