Learning & Development Facilitator I

Job Posting Title- Learning & Development Facilitator I

Job Description Summary-

The Learning & Development team exists to support Concentrix staff and to provide them with the training and education necessary to develop their careers. With access to top-of-the-line technology and the most cutting-edge learning techniques, Learning & Development is constantly striving to bring relevant and effective learning content to the fingertips of all Concentrix staff.

Key Responsibilities

• Facilitate full day sessions across levels on a variety of strategic topics, both Face to face & Virtual.
• Should achieve the set facilitation hours and desired feedback scores
• Conduct learning need analysis, and recommend learning solutions
• Play a key role in the creation of new offerings across a variety of domains
• Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning programs
• Articulate the vision and value of the learning programs to internal audiences
• Active participation in Zonal and PAN India initiatives and projects
• Present data on the progress on the learning plans, investment summary, quality of programs and business impact with respect to the assigned location/accounts
• Highlight Location nomination status to Zonal Learning Leaders to enable maximum participation at the location
• Organize planned reviews for with the account leaders
• Best Practice sharing, process improvement and standardized approach to deployment.
• Support in Communication and Branding of Segment programs and other learning initiatives
• Build valued relationships consistently, enabling on-going and effective partnerships focused on achieving shared objectives for the learning team.