Learning & Awareness Manager

• Service Offering Development
  • Build modular, customizable cybersecurity learning offerings tailored for various customer personas—plant operators, SOC teams, CISOs, compliance teams, OEMs, and partners.
  • Translate in-house knowledge into structured learning paths across OT/IT security, secure architecture, threat hunting, incident response, and compliance.
• Program Design & Delivery
  • Design blended learning formats including instructor-led sessions, e-learning modules, gamified simulation centre, and certification-aligned workshops.
  • Collaborate with internal SMEs, service heads, and partners to co-develop and deliver high-quality training experiences.
• Develop service packages, pricing models, and enablement collaterals for marketing and sales.
• Customer Engagement & Customization
  • Work with Sales and GTM teams to understand client needs and design context-specific training programs (e.g., SCADA security for ports, NIS2 awareness for European utilities).
  • Lead pre-sales conversations and demos with client stakeholders to position the L&D offering.
• Partnership and Certification Ecosystem
  • Build partnerships with OEMs, certification bodies, and academia to create certified programs (e.g., OT Security Foundation, SOC Analyst Level 1/2, Industrial Incident Response).
  • Ensure content is aligned with frameworks like NIST, IEC 62443, ISO 27001, and industry compliance requirements.
• Impact and Metrics
  • Track delivery outcomes, learner feedback, certification rates, and impact on client cybersecurity maturity.
  • Create dashboards to measure service performance and business impact.

Personality Traits

• Entrepreneurial and commercially driven
• Highly structured and outcomes-focused
• Strong presenter and communicator
• Passionate about cybersecurity enablement and capacity-building
• Comfortable operating across business, technical, and partner interfaces

Skills:

• Expertise in instructional design, curriculum development, and technical storytelling.
• Proficiency in using tools like Articulate, LMS platforms, simulation centre, and e-learning design suites.
• Commercial mindset with the ability to define and manage L&D as a revenue stream.
• Ability to handle client engagements, sales support, and end-to-end service delivery.

Qualifications:

• Graduate/Postgraduate in Cybersecurity, Engineering, Instructional Design
• Certifications in L&D, Instructional Design, or relevant cybersecurity areas (e.g., CISSP, GICSP) preferred.

Experience:

• 8+ years of experience in cybersecurity training, L&D design, or consulting, with a focus on enterprise or industrial clients.
• Proven experience designing and delivering external training services as part of a business offering.
• Strong understanding of OT/IT security concepts and audience-specific delivery (technical vs. operational vs. executive).