Learning And Development Specialist

This role is responsible for end-to-end ownership of leadership learning interventions from diagnosing capability needs and designing customized programs to delivering high-impact sessions, managing stakeholders, and measuring learning impact. The role partners closely with business leaders, HR, and senior stakeholders to build leadership capability that directly supports business outcomes.

Responsibilities

End-to-End Program & Content Ownership

• Design and develop custom leadership and manager development programs across levels (mid to senior leaders).
• Create comprehensive learning assets including facilitator guides, participant workbooks, case studies, simulations, assessments, and reinforcement tools.
• Ensure content is practical, context-specific (ITES / analytics / BFSI), and grounded in adult learning principles.
• Build structured learning journeys with effective post training measurement.

Training Delivery & Facilitation

• Facilitate high-impact classroom and virtual sessions with strong executive presence.
• Lead group discussions, case analyses, role plays, and reflective learning with senior audiences.
• Adapt facilitation style to diverse cohorts, geographies, and leadership maturity levels.
• Create safe, engaging learning environments that enable honest dialogue and behaviour change.

Learning Strategy & Stakeholder Partnership

• Partner with business leaders to identify leadership capability gaps and define learning priorities.
• Conduct structured training needs analysis using performance data, business context, and stakeholder inputs.
• Design learning proposals and recommendations for leadership forums, clearly articulating objectives, methodology, and expected impact.

Vendor & Learning Partner Management

• Manage the vendor ecosystem for leadership development.
• Ensure vendor solutions are customized, integrated, and aligned to internal leadership philosophy and business needs.

Program Governance, Measurement & Impact

• Oversee the complete program lifecycleneeds analysis, pre-work, communication, delivery, reinforcement, and sustainment.
• Define and track learning success using evaluation and impact frameworks (e.g., Level 3/4, behavior change, business outcomes).
• Present insights, impact data, and recommendations to senior stakeholders to drive continuous improvement.

Qualifications and required skills:

• 10 to 12 years of experience in corporate training with min 6 years of that experience in training delivery for managers and leaders, preferably in ITES, Analytics, BFSI, or consulting environments.
• Proven experience designing and delivering programs for managers and senior leaders.
• Demonstrated ownership of end-to-end learning programs.
• Relevant certifications in training, coaching, facilitation, or OD are desirable.
• Deep expertise in leadership and manager capability development.
• Strong facilitation, executive presence, and communication skills.
• Ability to translate business challenges into learning solutions.
• High stakeholder management and influencing capability.
• Experience with learning evaluation and impact measurement frameworks.
• Structured, detail-oriented, and outcome-focused approach.
• Strategic mindset with strong attention to detail and execution rigor.