Learning and Development Manager

Job Title: Senior Manager Learning & Development (Global Learning Academy)

Location: Pune, India (with occasional travel to Africa)

Experience: 5+ years in Learning & Development, with a focus on global program design and cross-border delivery

About the Role

We are seeking a dynamic and experienced Senior Manager to lead the establishment and execution of our Global Learning Academy. This role will involve designing and implementing scalable learning programs that cater to diverse global teams, with a particular focus on cross-border initiatives and occasional travel to Africa.

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive global learning strategy aligned with organizational goals and regional needs.
• Program Design & Delivery: Lead the design, development, and delivery of blended learning programs (e-learning, instructor-led, and virtual) tailored to various cultural contexts and business requirements.
• Cross-Border Collaboration: Work closely with regional L&D teams to ensure consistency and relevance of learning initiatives across different geographies.
• Stakeholder Engagement: Partner with senior leadership, HR, and business units to identify learning needs and deliver targeted solutions.
• Vendor & LMS Management: Oversee relationships with external vendors and manage the Learning Management System (LMS) to ensure effective delivery and tracking of learning programs.
• Content Development: Guide the creation of engaging learning content, ensuring alignment with organizational objectives and cultural sensitivities.
• Data-Driven Insights: Utilize analytics to assess the effectiveness of learning programs and make data-informed decisions for continuous improvement.
• Team Leadership: Mentor and lead a team of L&D professionals, fostering a culture of continuous learning and development.

Qualifications

• Educational Background: Bachelors or Masters degree in Human Resources, Learning & Development, Organizational Psychology, or a related field.
• Professional Experience: Minimum of 5 years in Learning & Development, with at least 2 years in a leadership role managing global or cross-border programs.
• Technical Skills: Proficiency in Learning Management Systems (LMS), e-learning authoring tools (e.g., Articulate, Adobe Captivate), and MS Office Suite.
• Cultural Competence: Experience working with diverse teams across different regions, with an understanding of cultural nuances in learning preferences.
• Analytical Abilities: Strong skills in data analysis and reporting to evaluate training effectiveness and ROI.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
• Travel Flexibility: Willingness to travel occasionally to Africa and other regions as required.

Preferred Attributes

• Certifications: Certifications in Learning & Development, such as CPLP, ATD, or similar, are advantageous.
• Industry Experience: Experience in sectors with a global presence, such as IT services, manufacturing, or multinational corporations.
• Innovation Mindset: Ability to incorporate emerging learning technologies and methodologies to enhance program effectiveness