Learning and Development Manager

About the Role

At 360 ONE, we believe that our people are the foundation of our success. As we continue to build a culture of learning, innovation, and excellence, we are looking for an L&D professional who can partner with our teams to shape meaningful development experiences. This role offers the opportunity to work closely with business leaders, support capability-building initiatives, and strengthen the learning ecosystem across the firm.

Key Responsibilities

• Design and deliver learning programs aligned with 360 ONEs business and people priorities.
• Conduct training needs assessments and support annual learning plans.
• Manage end-to-end training logistics, communication, and feedback
• Track and report learning effectiveness through feedback and basic metrics.
• Partner with business and HR teams to identify skill gaps and recommend interventions.
• Manage external training partners, internal facilitators, and SMEs.
• Oversee LMS operationscontent uploads, tracking, reporting, and learner support.
• Contribute to soft skills sessions, learning events, leadership touchpoints, and mentoring initiatives.

Key Skills

• Excellent written and verbal communication skills
• Strong analytical and presentation abilities
• Strong coordination and project management skills
• Effective stakeholder and vendor management
• Working knowledge of instructional design fundamentals

Qualifications

• Bachelors or Masters degree in HR, Organizational Psychology, Education, or related fields
• 35 years of experience in Learning & Development or related training roles
• Experience within the financial services domain is a must
• Experience in designing or delivering learning programs