Learning and Development lead

Job Title: Learning & Development Lead

Department: Human Resource

Reporting to: Head HR / CHRO

Business Coverage: Sales, Manufacturing, Corporate & Leadership

Role Purpose

The L&D Lead will own capability building that directly improves business outcomes, not event-based training. The role is responsible for designing and delivering practical, scalable learning interventions across Sales, Manufacturing, and Leadership pipelines, with clear linkage to performance, productivity, and ROI.

Key Responsibilities

1. Business-Driven Capability Building

• Partner with business and HRBPs to diagnose capability gaps impacting sales, margins, productivity, and execution
• Translate business priorities into clear learning agendas, not generic calendars
• Build strong understanding of Tiles vs Marble vs Mosaic sales, channel models, and operational realities

2. Sales & Frontline Capability

• Design and deploy sales capability programs (product knowledge, selling skills, negotiations, channel management)
• Enable frontline and mid-manager effectiveness through practical, field-ready interventions
• Track learning effectiveness through adoption and on-ground behavior change

3. Leadership & Manager Development

• Own leadership capability across first-time managers, mid-management, and senior leaders
• Design programs focused on performance management, decision-making, accountability, and people leadership
• Enable managers to run teams better, not just attend workshops

4. Learning Design & Delivery

• Design blended learning journeys (classroom, digital, on-the-job)
• Curate internal faculty and external partners with strong cost-value discipline
• Ensure learning is simple, relevant, and implementable

5. Measurement & ROI Discipline

• Define clear success metrics for all programs (application, impact, productivity)
• Move L&D from attendance metrics to business impact metrics
• Track learning effectiveness with HRBPs and business leaders

6. L&D Governance & Execution

• Own annual learning plan, budgets, and vendor management
• Ensure high quality of content, delivery, and follow-through
• Drive consistency, scalability, and speed of execution

Must-Have Capabilities (Non-Negotiable)

• Strong business orientation; understands sales-driven organizations
• Ability to connect learning to performance, productivity, and outcomes
• High execution bias builds what works, not what looks good
• Comfort operating with senior leaders and frontline teams

Should-Have Capabilities (Strong Multipliers)

• Experience in sales / field-heavy or manufacturing environments
• Exposure to leadership development and manager capability programs
• Experience with blended learning, digital tools, or academies
• Data-driven mindset for learning effectiveness

Nice-to-Have

• Exposure to building materials / manufacturing sectors
• Experience setting up sales academies or functional capability frameworks
• Familiarity with LMS, digital learning platforms, or analytics tools

Education & Experience

• MBA / Masters in HR, Learning & Development, or equivalent
• 812 years of experience in L&D / Capability Building roles