Leadership Listener

Role Overview

We are seeking a highly mature, empathetic professional to act as a confidential listener and advisor for Principals and senior leadership. This role provides a safe, neutral space for leaders to share concerns, navigate interpersonal challenges, and reflect on sensitive professional or personal situations - without judgment and with strict confidentiality.

Key Responsibilities

Confidential Listening & Support

• Provide one-on-one confidential listening sessions for Principals and leadership members.
• Act as a neutral sounding board for work-related, interpersonal, and leadership challenges.
• Offer emotional support, perspective, and practical guidance while maintaining objectivity.

Counseling & Guidance

• Help leaders process stress, conflict, decision fatigue, and people-related challenges.
• Use psychological and behavioral insights to support healthy decision-making.
• Guide leaders toward constructive coping strategies and solutions (non-clinical).

Conflict & Relationship Advisory

• Support leaders in navigating complex workplace dynamics.
• Offer guidance on communication, boundary setting, and conflict resolution.
• Escalate or refer matters to HR, legal, or professional counselors when required.

Confidentiality & Ethics

• Maintain strict confidentiality and professional boundaries at all times.
• Document only high-level, non-identifiable trends (if required) for organizational insights.
• Adhere to ethical standards and company policies.

Qualifications & Experience

• Background in Psychology, Counseling, Social Work, HR, or a related field.
• 8 - 15+ years of experience working with senior stakeholders, leadership coaching, or employee relations.
• Strong understanding of leadership psychology, organizational behavior, and workplace dynamics.
• Proven ability to handle sensitive and emotionally complex conversations.

Key Skills & Attributes

• High emotional intelligence and empathy.
• Exceptional listening and questioning skills.
• Calm, composed, and non-judgmental demeanor.
• Strong discretion and trust-building ability.
• Mature judgment and ethical mindset.