Lead – Core IT Applications (Collections Systems – Indus/Finnone)

Job Title: Lead Core IT Applications (Collections Systems Indus/Finnone)

Client: Large NBFC

Department: Information Technology

Location: Gurgaon WFO Strictly

Reporting To: Head Loan Management Technology Systems

Education : B Tech / BE / MCA or equivalent

Budget: 40-45 Lacs

Email:

Role Summary

Lead end-to-end ownership, enhancement, and transformation of the NBFC Collections Technology ecosystem, including Indus Collections Platform, FinnOne Collx (Web & Mobile), Central Bidding Module (CBM), and integrations with LMS/LOS and digital channels. Drive automation and AI-led initiatives to improve collections efficiency, productivity, compliance, and customer outcomes.

Key Responsibilities

• Own and manage Indus, FinnOne Collx, Collx Mobile App, and CBM platforms.
• Ensure scalability and stability of large-scale field mobility systems (15,000+ FOS, 10+ lakh receipts/month).
• Lead platform enhancements, roadmap planning, RCA, and system integrations (LMS/LOS, payments, UPI/IMPS, mobility apps).
• Drive functional leadership across field, tele-calling, legal, repo, auction, digital dunning, and agency management processes.
• Identify and implement AI/ML use cases across the collections lifecycle in collaboration with analytics and vendors.
• Act as SPOC for business, risk, compliance, audit, and technology stakeholders.
• Lead large programs, manage vendors and teams, and ensure on-time, high-quality delivery.

Skills & Experience

• 1020 years of IT experience in BFSI/NBFC; 5+ years in collections system ownership.
• Strong expertise in NBFC collections processes and platforms (Indus, FinnOne Collx, CBM).
• Experience building or transforming collections systems at scale.
• Technical proficiency in SQL/PL-SQL, Oracle/MySQL ; understanding of Java/J2EE, APIs, and mobility architecture .
• Exposure to AI-driven collections workflows and analytics.