Lead Technology Business Services Consultant

About this role:

Wells Fargo is seeking a Lead Technology Business Services Consultant to support a Technology line of Business with oversight and governance of operations by monitoring business delivery performance, overall resourcing, financials and operational risk / compliance expectations. Develops metrics and evaluates performance of programs, services and initiatives. Overall accountability to provide the LOB leadership team with timely and accurate operational visibility needed to support decision-making. Ensures operational compliance expectations are met, and any identified gaps are remediated.       

In this role, you will:

• Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
• Ensure service quality and cost effectiveness of solutions
• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
• Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
• Provide guidance on leveraging new technology

Required Qualifications:

• 5+ years’ experience in Information Technology in support of Business Management - in developing / managing operational analytics, strategic relationships and coordination with business, stakeholder management
• Ability to influence outcomes and results; ability to connect numbers to scenarios and plans.
• Strong communication skills
• Highly motivated and self-starter.

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Information Technology in support of Business Services, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.