Lead Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• New Product Development
  • Lead the ideation, design, and development of conversational AI features on the unified search platform
  • Develop and execute proofs of concept to validate new ideas
  • Define and execute product roadmaps, OKRs to increase product value over time
  • Oversee the entire product lifecycle, ensuring continuous improvement and market responsiveness
• Collaboration: Work with user facing applications that are relying on search platform, engineering teams to co-create the platform level solution for the pain points in the user journey
• Strategic Improvements: Continuously gather and analyze performance data (market, financial, operational) to enhance existing products and identify new business opportunities
• Navigate ambiguity with ease
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

This role is pivotal in shaping the future of digital customer interactions leveraging the enterprise search platform of United Health Group.

Required Qualifications:

• MBA or BE or B.Tech or MTech or MSc Computer Science (with BSc Computer Science) with sound knowledge of Business Analyst or Product Owner
• 12+ years of experience in Software Industry as product owner, business analyst and Product Manager
• Experienced in conducting cost-benefit analyses and monitoring forecasts to ensure product performance.
• Extensive knowledge and experience in Greenfield Product Development, MVP, and Product Launch.
• Deep understanding of the healthcare industry, including segment financial structures and business practices.
• Enterprise Applications: Well-versed in Enterprise Application workflows, Platforms, and API Orchestration systems.
• Proficient in prioritizing and executing product strategies and roadmaps.
• Proficient in evaluating, analyzing, and projecting data for operational and business strategy.
• Proficient in utilizing data-driven insights and optimal methodologies to enhance product performance.
• Demonstrated ability to collaborate with stakeholders, understand business requirements, and convert them into functionalities and user stories, with a solid grasp of Agile methodology.
• Proven ability to develop user experience, non-user function, and functional specifications for products.
• Proven skilled in establishing user or buyer personas and converting decision criteria and requirements into actionable plans.
• Proven adept at procuring market intelligence, evaluating the competitive environment, and proposing product strategies throughout the product lifecycle.
• Proven logical reasoning and effective communication skills.

Preferred Qualification: 

• Gen AI based product development experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Additional Locations
Gurgaon, Haryana, IN
Noida, Uttar Pradesh, IN