Lead Software Engineer
Input Zero Technologies
5 - 10 years
Bengaluru
Posted: 08/01/2026
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Job Description
Experience-5+ Years
- Design, develop, and Lead customize ServiceNow ITSM applications, modules, and workflows (e.g., Incident, Problem, Change, Request, CMDB, Knowledge).
- Develop client scripts, UI policies, business rules, and integrations using REST/SOAP APIs.
- Configure and maintain Service Catalog items, SLAs, notifications, and reports/dashboards.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Perform system administration activities including platform upgrades, patches, and performance tuning.
- Ensure solutions adhere to ServiceNow best practices, security standards, and ITIL processes.
- Support UAT, troubleshoot issues, and provide ongoing enhancements and maintenance.
- Document technical designs, configurations, and workflows for future reference.
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