Lead Software Engineer (Service Reliability Engineer -SRE)

Scope:

Is expected that this candidate covers these points:

• Good English communication skills
• Have experience in Engineering support or any similar one as Service recovery engineer, Site Reliability Engineer.
• Have at least basic experience in scripting or some development skills (java, phython, jython)
• Desirable experience on cloud services (preferred Azure, but any other is good)
• Desirable experience in Identity and Access Management
• Desirable experience in API Management

What you’ll do:

• Availability and Reliability:
  • Manage highly available and scalable systems.
  • Monitor system performance and uptime, responding to incidents and outages swiftly to restore service.
• Automation:
  • Develop automation tools and scripts to streamline operational tasks and improve deployment processes.
  • Create and maintain CI/CD pipelines to ensure rapid and reliable software delivery.
• Incident Management:
  • Lead incident response efforts, performing root cause analysis and implementing solutions to prevent recurrence.
  • Collaborate with development teams to improve overall system reliability and performance.
• Capacity Planning and Performance Monitoring:
  • Analyze system performance metrics and usage trends to forecast capacity needs and plan for scaling.
  • Implement monitoring and alerting solutions to proactively identify and mitigate potential issues.
• Documentation and Training:
  • Create and maintain comprehensive documentation for system architecture, operational procedures, and incident response protocols.
  • Conduct training sessions for team members on best practices for reliability and operational excellence.
• Collaboration and Communication:
  • Work closely with software engineers, product managers, and other stakeholders to ensure alignment on reliability goals.
  • Advocate for and implement reliability best practices across teams, fostering a culture of continuous improvement.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.