Lead Site Reliability Engineer

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

About the Role:

Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology. BS, MS in Computer Science OR related technical degree required.

What You Will Be Doing:

We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure were constantly improving our knowledge and maintaining a good quality of life. Overall, were passionate about automation, learning and participating in dynamic day to day work.

What You Will Need for this Position:

7-9 years of relevant experience

Experience with SDLC methodologies (preferably Agile software development methodology).

Experience with software development Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts.

Exposure to managing AWS services / operational knowledge of managing applications in AWS

Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent

Solid Windows and Linux administration skills.

Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)

Experience in managing 3 tier application stacks / Incident response

Experience with build tools such as Jenkins, CircleCI, Harness etc

Exposure to containerization concepts - docker, ECS, EKS, Kubernetes

Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc

Self-motivation and the ability to work under minimal supervision is must.

Preferred Skills

F5 load balancing concepts

Basic understanding of observability & SLIs/SLOs

Message Queues (RabbitMQ).

Understanding of basic networking concepts

Experience with package managers such as nexus, artifactory or equivalent

Good communication skills

People management experience