Lead ServiceNow Developer

Position: Lead ServiceNow Developer

Location: Remote

Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)

Employment Type: Fulltime

Experience: 10+ Years

Key Skills: ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports

Job Description:

• Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
• Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMD)
• Support ServiceNow Application Users
• ServiceNow system support including Production and Sandbox environments
• Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
• ITSM, CSM, HRSD, Portal, Automation
• Reports and Dashboard
• Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
• ServiceNow Release upgrade testing
• ServiceNow Application security administration
• User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
• Must have excellent communication and presentation skills
• Must have a pleasant attitude, be a team player

Interested Candidates, Please your updated MS word resume to akondru(@)buxtonconsulting(.)com

Regards

Amar

akondru(@)buxtonconsulting(.)com /

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