Lead Relationship Management - Central Government Relationship

At NPCI, youll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplaceits a platform to grow, contribute, and make a meaningful difference.

The opportunity

To lead NPCIs engagement with Central Government stakeholders with a strong focus on credit and lending-related initiatives, while supporting broader government adoption of NPCIs digital payment and financial infrastructure platforms.

Job details and Job Responsibilities

Role- Lead Relationship Management, Central Govt Relationship

4+ years of experience preferably in Government Relations, BFSI, fintech, payments, credit platforms, PSUs, or consulting.

Prior experience engaging with DFS / RBI / Central Government preferred.

Qualification- BE/B.Tech/Similar Degree + MBA or MBA from institute of repute or Masters degree in Finance, Public Policy, Economics

Job Location- Delhi

Central Government Engagement

• Serve as the primary point of contact for line central Government ministries and departments
• Manage day-to-day engagement with senior officials on credit, lending, and digital financial infrastructure initiatives.
• Support government programs and policy initiatives related to MSME credit, financial inclusion, and digital lending.

Credit & Lending Focus

• Drive NPCIs participation in credit enablement use cases, including UPI-linked credit and allied repayment rails.
• Support government-backed credit schemes and pilots by enabling NPCI platforms as part of the lending and repayment lifecycle.
• Coordinate discussions on digital credit frameworks

Policy & Regulatory Coordination

• Track and analyze policy and regulatory developments impacting credit, lending, and NPCI platforms.
• Support consultations, committees, and working groups involving government

Internal & External Coordination

• Work closely with product, technology, legal, compliance, risk, and operations teams to operationalize government-driven credit initiatives.
• Coordinate with banks, NBFCs, PSBs, fintechs, PSUs, and system integrators involved in government credit programs.
• Manage implementation tracking, issue resolution, and escalations.

Reporting & Documentation

• Maintain structured documentation of government engagements and outcomes.

Desired Skills and Experience

• Strong understanding of Government of India functioning and policy processes.
• Working knowledge of credit ecosystem, digital lending, and repayment infrastructure.
• Familiarity with UPI and its credit features, RuPay, BBPS, and digital payment rails.
• Strong communication, drafting, and stakeholder management skills.
• Ability to operate effectively in a policy-driven, multi-stakeholder environment.