Lead, QA & Testing

Job Summary

Role requires very strong knowledge in SWIFT messaging (MT & MX) and FI Clearing domain and its interfacing with US (FED & CHIPS) and EU (SEPA, EBA, Target, CHAPS) clearing systems.  Experience in Payments applications like, MTS, Volpay and Global Pay Plus are preferred.  Driving Quality Assurance Chapter for projects related to FI Clearing – MTS  initiatives and be the SME to support in defining the Test Strategy, End to End Integration Testing and Test Automation and execution. Work closely with Country stakeholders, Business Analysts and Product Owners for various Strategic and Regulatory projects 

About our Architecture, Technology Solutions and App Development Team

Want to be part of a team that focuses on what we can do instead of what’s already been done? This is your opportunity.  From BlockChain to AWS, deep learning and AI, you’ll work with the tools and platforms that you need to be successful. You’ll have the freedom to decide the different ways you want to grow – whether that’s by gaining diverse skills on a new project or deepening your expertise on innovative tech. Join us and you’ll find diverse paths, projects and people that inspire you to think outside-the-box and change the way people everywhere experience our products and services

About our Technology and Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Communicate effectively and work collaboratively with project stakeholders, Interface teams and Performance Test team during planning, preparation & execution stage to ensure quality of delivery
• Demonstrate team work and collaborative efforts always and create a healthy & vibrant work environment in the work place
• Prepare and publish Demand & Supply of testing resources to application delivery team and ensure optimum use of testing resources
• Ensure Test strategizing & planning, budgeting, estimating, tracking and running the tests is as per the plans and within approved Budgets.
• Ensure tests cycles are run as per the Quality Processes, and under the Governance structure agreed with all stake-holders in the Test Strategies and Test plans
• All Test artefacts prepared by self and the team, meets the Testing standards & process requirements
• Develop skills set of the team on automation tools & utilities consistently
• All projects testing to be delivered within the estimated cost & schedule and with quality outcome
• Manage day-to-day testing activities and provide timely resolution of the issues reported by the team
• Highlight risks proactively to project stakeholders, work collaboratively with them to mitigate any project risks, to resolve any critical issues and try to bring the project on track during testing phase

• Ensure the quality of the status reports such as DSR, WSR & MSR prepared by the team/self, and make sure the reports contain, concise & precise testing progress update, risks & issues and relevant testing metrics
• accurate and timely reporting & surface key issues / risk to Management
• Drive down the testing costs and cycles by ensuring adequate use of automation tools, as well as use of re-usable components
• Ensure that the test teams and other stakeholders are adequately involved during the entire test project progress and ensure the support provided to other teams and transitions is of the highest quality
• Conduct Dev & Delivery connect, PSS connect and Ops connect on a periodic basis and ensure to work collaboratively with them
• Provide inputs to management to enhance the quality of testing, testing efficiency, new testing approach, productivity improvement and thereby reduce the testing window/timelines
• Deliver key technology enablers & Testing transformation initiatives as planned for the year
• Perform resource capacity planning (ramp up /down, increasing strength of automation resources and Perm staff) on regular basis, based on the BOW, D&S and Organisation / Business function policy
• Adhere to the company’s Compliance requirements & Policy standards
• Follow the Organisation’s QA process, Testing standards & controls
• Facilitate regular (at least monthly) team discussions on risk awareness, operation and risk control improvements, lessons learnt from incidents and identify best practices to strengthen the team’s operational risk awareness and knowledge.
• Ensure all the test results/evidences are available, defect logging and make sure the correctness of defect classification by the team as per the guideline document
• Ensure that test managers and teams work closely with the delivery functions and comply with testing, configuration and release management processes for the projects responsible.
• Work closely with Programme Managers to minimize duplication of effort

Processes
•    Ensuring no adversely rated test audit, no medium or high risks rated test issues from audit and No expired/overdue risks or actions from audits
•    Unified/Standardized JIRA, test artefacts, status reports, completion report suite covering e2e test methodology by SDLC
•    Thorough understanding of the system and data architecture of the underlying product
•    Adoption of model across all domains with appropriate test methodology aligned to each project and evidence
•    Mandatory e-Learning completion 
•    Enchanting block leave
•    Data Leakage Prevention
•    Adherence to Group Code of Conduct
•    Marking Daily Time sheet with specific tasks

People & Talent
•    Adherence to hygiene factors focused from the hub
•    Investigating on My Voice feedback and improve team engagement.
•    Reinforce leadership and increasing participation in Leadership & Hi-connect sessions.
•    Ensure Billability for the team
•    Ensure SOWs are in place and extensions and terminations of contracts are managed to avoid cost leakage
•    Maintain the right permanent: vendor mix as per the bank’s policy

Risk Management
•    Ensure all the SDF Templates followed on all the Test Deliverables.
•    QA Review / TDA / Internal / External Audit controls should be maintained in central repository 
•    Document all the RAID details in the Test Strategy with appropriate Mitigation plan.  
 

Skills and Experience

• Minimum 15+ years of experience in Testing
• Production Monitoring Tools    
• SQL
• Knowledge in the payment processing platform with payment processing flows.
• In depth understanding for Swift, Fin MT messages and MX messages.
• Good knowledge of clearing platforms like, FED, CHP and US ACH
• Good understanding of EU clearing platforms such as Target, SEPA, EBA etc.
• Good understanding of UK FPS, BACS, CHAPS clearing.
• Good understanding of Swift annual released and GPI mechanisms.

Qualifications

• EDUCATION     BE/MCA/MSc
• CERTIFICATIONS     CSM

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.