Lead Product Manager Rupay Acceptance

About the Company

Why Join Us At NPCI, youll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplaceits a platform to grow, contribute, and make a meaningful difference.

About the Role

Be the driving force behind RuPays acceptance growth story across India and beyond! Lead initiatives to make RuPay the preferred choice for merchants across POS, E-commerce, and QR ecosystems, while unlocking international corridors for cross-border transactions. Own the product roadmap, innovate on acceptance solutions, and collaborate with banks, payment aggregators, and global partners to deliver frictionless, future-ready payment experiences.

Youll shape RuPays global footprint, lead zero-to-one product innovations, and work at the intersection of technology, partnerships, and strategy to redefine how India and the world transact.

Job Details:

Role- Lead Product Manager RuPay Acceptance

Years of experience - 5+ Years

Qualification- BE/B.Tech or/+ MBA from institute of repute

Job Location- Mumbai

Key Responsibilities:

Product Innovation & Delivery

• Build a comprehensive RuPay acceptance strategy for domestic and international POS/E-com, including MDR frameworks and merchant value propositions.
• Define segment-specific playbooks for micro-merchants, MSMEs, organized retail, travel, hospitality, and cross border clusters.
• Drive international enablement by partnering with global acquirers and networks for corridor activation and compliance.
• Collaborate with acquirers and PAs to streamline merchant onboarding, pricing, and settlement flows.

Ecosystem Partnerships

• Build strong relationships with banks, PAs, POS OEMs, gateways, and international partners to accelerate adoption.
• Execute co-marketing campaigns and activation blitzes to scale RuPay acceptance nationally and globally.

Data & Insights

• Develop dashboards for TPV, merchant activation, approval rates, and success ratios.
• Identify and resolve acceptance bottlenecks such as BIN gaps, routing issues, and risk declines.

KPIs :

Merchant Acceptance Growth: Domestic POS/E-com activation and retention.

International Enablement: Number of corridors and merchant clusters live.

Usage & Revenue: TPV growth across domestic and international acceptance.

Coverage: BIN enablement and compliance certifications.

Quality Metrics: Approval rates and dispute SLA adherence.

Good-to-Have:

Exposure to AI/ML techniques for payments use cases (fraud detection, risk optimization, spend prediction, SR improvement).

Familiarity with model deployment and MLOps practices.

Experience with cloud platforms (AWS, GCP, Azure) for AI model implementation.

Understanding predictive analytics and data-driven optimization.

Certifications in AI/ML or related technologies.

NPCI is committed to diversity and inclusivity in the workplace.