Lead Process Engineer - Commercial Banking Ops Operational Excellence

About this role:

“Wells Fargo is seeking a Lead Process Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.” 

In this role, you will:

• Lead group initiatives that encompass research and future state requiring application of specialized knowledge or skills critical to the redesign efforts

• Ensure effective relationships among the design teams and partners

• Develop root cause research and business case for proposed technology, staff and structure changes, including cost estimates

• Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods

• Ensure development of metrics that provide data for future improvement opportunities

• Ensure appropriate application of cultural focus, tools, and statistical approach

• Coach multiple redesign teams

• Make decisions and resolve issues to meet business objectives

• Interpret policies, procedures, and compliance requirements

• Collaborate and influence all levels of professionals including more experienced managers

• Lead team to achieve objectives

Required Qualifications:

• 5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience in Lean Six Sigma and continuous improvement capabilities, Expertise with Project Management Tools

  Experience in implementation of Capability Maturity Models (COPC/ISO/CMM/PCMM)

• Domain experience (Technology - e.g.-Application maintenance & development/Operations - e.g. Mortgage process/Corporate Functions)

• Black Belt (Certified). Demonstrated success as a Master Black Belt in Six Sigma (Lean, DMADV, DMAIC)

• High Level of technical skills including advanced MS Office and Visio skills and statistical packages like Minitab, JMP

• Strong analytic and project management experience leading large cross functional projects.

• Process Definition, Modeling, Implementation, Process Metrics, Quality / Process Models and frameworks like CMMI, ISO, ITIL, Prince, PMI

• Mentoring; Implementation of BU/LOB-wide Improvement Programs 

• Has extensive Domain understanding on one or more areas  - Commercial, CIB / WIM/ Consumer Banking etc to drive value for the business

• Strong analytical exposure skills - with tools  like Excel Advance, Minitab, JMP, SAS etc

• Ability to redesign processes and enhance solutions through identifying Technical / didgital solutions  for Busines Problems - RPA/ RDA / Workflow / Bolton etc. - Prior implementation experience preferred 

• Design capability and Program Management experience in leading large niche business cross functional projects. - SWAT Projects / TOM

• Exposure in driving end to end Domain intensive business process re-engineering and business transformation projects 

• Prior experience of working as an internal consultant with a Global Banking Financial firm shall be preferred

Posting End Date: 

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.