Lead Operational Risk Officer - CIB ORBO

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• University degree in Business or related discipline.

• 5+ years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience in risk management or front-line control's function

• Advanced Microsoft Office skills

• Excellent verbal, written, and interpersonal communication skills

• High attention to detail and accuracy 

• Ability to articulate complex concepts in a clear manner

• Perform highly complex analytics leveraging data across areas such as Risk & Control, Operational Risk Events/Losses, Issue Management etc. and other business specific data to understand pockets of high concentration of operational risk for ORBOs team.

• Build routines to proactively track and analyze key metrics and bring forward actionable insights in a timely manner.

• Utilize advanced analytical techniques/decision sciences to answer complex questions by leveraging a wide array of risk and business data.

• Translate highly complex analysis into simple/actionable insights and create compelling stories in power point for effective decision making.

• Leverage technology tools to automate repeatable tasks to drive efficiencies/strengthen controls.

• Own analytical process supporting ORBO team and ensure good documentation exists across core processes.

• Build connections with the data and reporting teams across the enterprise, keep up with the data knowledge and influence data/reporting needs.

• Meaningful knowledge across Enterprise Risk Management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

• Understanding of specific business operations processes, products and customer interactions and where they manifest risk (e.g. Corporate & Investment Banking/ Commercial Banking/ Wealth & Investment Management)

• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, experience and the ability to effectively manage and build relationships

• Proven skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions

• Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC would be an advantage

• Ability to work in a dynamic environment, and adjust to changing priorities

• Flexible to work across different time zones as per business requirements

• Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.

• Demonstrated ability to work effectively with virtual and/or geographically dispersed teams

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events

• Maintain a balance between risk mitigation and operational efficiency

• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls

• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings

• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines

• Design and develop the most complex testing strategies, methodologies and analyses

• Consult with the business to develop corrective action plans and effectively manage change

• Identify training opportunities

• Design and coordinate the development of training materials and coordinate or deliver training

• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Lead project or virtual teams and mentor less experienced staff

Job Expectations:

Lead Operational Risk Officer is an Individual Contributor role responsible for providing support to enterprise-wide oversight and governance of complex business groups or manages integrated enterprise-wide operational risk program(s) / initiative(s). Proactively identifies potential business operational risks. Develops and drives innovative operational risk approaches and solutions across the enterprise through an influence model.

This position will be responsible for conducting data-driven analysis and business insights across various areas such as Risk & Control Environment, Issue Management, Operational Risk Events etc., understand concentration of high risks and provide actionable insights to mitigate the risks in a timely manner.

The person hired in this role will serve as a Subject Matter Expert and collaborate with internal Operational Risk Management teams and Font Line to influence and facilitate effective decision making to mitigate operational risks.

• Use subject matter expertise and business domain knowledge to provide independent oversight and credible challenge to front line operational risk management activities

• Lead or participate in moderately complex initiatives, delivering insight and decision strategies within analytics and reporting, and contribute to large-scale planning related to Risk Analytics

• Review and analyze moderately complex data aggregation, forecasting, reporting, and programming models

• Be responsible for process production, data reconciliation, and model documentation in alignment with policy governance

• Resolve data, production, business modeling, and lead team to meet Risk Analytics deliverables while leveraging solid understanding of risk reporting policies, modeling strategies, procedures, regulatory requests, and compliance requirements

• Collaborate and consult with peers, experienced managers, compliance, and technology to resolve modeling, forecasting, and production issues, and achieve analytic and reporting goals

• Partner with cross enterprise risk analysts in development of common modeling strategies 

• Identify and escalate to senior leadership conflicts with risk management results and expected business outcomes

• Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business

• Develop and deliver content to senior business, Independent Risk, Audit and Regulatory leaders summarizing the results of the independent risk assessment activities

• May lead project/ virtual teams and may mentor but does not manage other team members.

• Engage with other regions and US-based Operational Risk Business Oversight (ORBO) teams to ensure holistic oversight of the end-to-end business is achieved.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.