Responsibilities

• Provide operational support for product applications, including weekend on-call support on a rotational basis.
• Troubleshoot system issues and provide data to the user community as requested.
• Support the development of applications within our suite.
• Provide communication and training as required to key users on new system functionality, releases, and fixes.
• Execution of Compliance & Controls Processes. Perform quarterly audit and compliance duties as assigned.
• Perform ongoing support and maintenance tasks as well as routine annual duties.
• Track individual workflow effectively through an agile team environment. Participate in all agile ceremony meetings.
• Participate in the QA Life Cycle by developing test scripts, documenting test results, reporting on results, and coordinating UAT testing for assigned items.
• Ensure all work follows the SDLC process, meets SOX and PCI requirements, and maintains all required supporting documentation. Ensure all risk and compliance obligations are met
• Execution of Project tasks as assigned
• Other duties as assigned