Lead Consultant, Production support (Unix, SQL/DB, Python, Observability tools)
Genpact
5 - 10 years
Mumbai
Posted: 21/05/2025
Job Description
Responsibilities
You will spend considerable time on production management, inclusive of! incident and problem management, capacity management, monitoring, event management, change management, and plant hygiene
Troubleshooting: SSUES across the entire technology: stack: hardware, software, application, and network.
Participating i on-call rotation and periodic conference calls with other specialists from- other time zones.
Proactively identifying and addressing system reliability risks.
Working closely with development teams to design, build, and mat intain systems from a reliability, stability, and resiliency perspective.
Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
Representing the RPE organization in design reviews and operational readiness exercises for new and existing products/services.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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