Lead Consultant – MAC OS Developer L2 role
Genpact
5 - 10 years
Hyderabad
Posted: 18/06/2025
Job Description
Responsibilities
Jamf Pro Management:
o Administer and configure Jamf Pro to effectively manage Apple devices.
o Develop and implement policies for device management, including inventory tracking, software distribution, and security protocols.
o Create and manage profiles for device configuration, restrictions, and network settings.
o Troubleshoot issues related to Jamf Pro, including software deployments, profiles, and device enrollment.
Device Enrollment and Deployment:
o Enroll and configure new Apple devices for users, ensuring proper setup, security, and functionality.
o Deploy software, patches, and updates to ensure devices are up-to-date and secure.
o Set up and configure zero-touch deployments and automated workflows for device provisioning.
Security & Compliance:
o Implement and monitor security measures for Apple devices, including encryption, password policies, and remote wipe capabilities.
o Ensure devices are compliant with company security standards and regulatory requirements.
o Provide end-user support for security-related issues, such as device encryption and secure access to company resources.
User Support and Training:
o Provide technical support for end-users in relation to device setup, application deployment, and troubleshooting.
o Conduct training sessions and create documentation for end-users to help them navigate and utilize Apple devices effectively.
Collaboration:
o Work closely with IT teams, including network administrators and security teams, to ensure seamless integration of Apple devices within the broader IT infrastructure.
o Collaborate with other departments to understand device and software needs, providing tailored solutions.
Monitoring and Reporting:
o Monitor device health, compliance status, and security posture using Jamf Pro dashboards and reporting tools.
o Generate regular reports on device status, software compliance, and other metrics as required by management.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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