Lead Consultant - Enterprise Apps

Birlasoft

5 - 10 years

Pune

Posted: 16/07/2025

Job Description

Area(s) of responsibility

Key Responsibilities:

Provide L1 and L2 support for NetSuite users, including issue triage, troubleshooting, and resolution.
Manage NetSuite functionality across modules such as Order to Cash, Procure to Pay, Inventory, and CRM

Finance
Purchase
Sales
ARM

Monitor system performance, user access, and data integrity.
Handle user provisioning, role management, and permissions.
Create and maintain saved searches, reports, dashboards, and workflows.
Collaborate with internal teams and external vendors for escalated issues (L3).
Support system upgrades, testing, and deployment of new features or customizations.
Document support activities, resolutions, and system changes.

Required Skills:

Strong understanding of NetSuite administration and configuration.
Experience with issue management, case tracking, and resolution workflows.
Familiarity with SuiteAnalytics, saved searches, CSV imports, and custom records.

Skills with M/O flag are part of Specialization

Requirements Definition And Management -PL3 (Functional)

Think Holistically -PL3 (Behavioural)

Win the Customer -PL3 (Behavioural)

Solution Design -PL2 (Functional)

Test Execution -PL3 (Functional)

Estimation & Scheduling -PL3 (Functional)

Solution Architecture -PL2 (Functional)

Business Process Re-Engineering -PL2 (Functional)

Business Process Improvement -PL2 (Functional)

Knowledge Management -PL3 (Functional)

One Birlasoft -PL3 (Behavioural)

Results Matter -PL3 (Behavioural)

Software Configuration -PL4 (Functional)

Get Future Ready -PL3 (Behavioural)

Help the tribe -PL3 (Behavioural)

Ecommerce - PL2 (Optional)

Warehouse - PL2 (Mandatory)

NetSuite - PL2 (Mandatory)

Revenue Management - PL2 (Optional)

HRMS - PL2 (Optional)

Distribution and Inventory - PL2 (Mandatory)

CRM - PL2 (Mandatory)

NetSuite - Openair - PL2 (Optional)

Operation Accounting - PL2 (Mandatory)

About Company

Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.