Lead Consultant, BMC Truesight / Helix Operations Management Role
Genpact
5 - 10 years
Chennai
Posted: 21/05/2025
Job Description
Responsibilities
Install, configure, and administer BMC TrueSight Operations Management and/or BMC Helix solutions
Develop custom dashboards, policies, rules, and alerts to enhance proactive monitoring capabilities
Integrate TrueSight / Helix with various ITSM tools (e.g., BMC Remedy, ServiceNow) and other monitoring systems
Perform upgrades, patching, and health checks for BMC environments
Analyze performance metrics, trends, and anomalies to improve system reliability and uptime
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About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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