Lead Consultant _ Net suite Techno Functional
Genpact
5 - 10 years
Kolkata
Posted: 3/24/2025
Job Description
Responsibilities
NetSuite Configuration: Configure and customize NetSuite to meet business requirements, ensuring seamless integration with ZoneBilling.
ZoneBilling Implementation: Manage the support of ZoneBilling, including customizations and enhancements to meet the company's Billing needs.
Functional Expertise: Understand and document business processes and requirements. Translate these requirements into NetSuite and ZoneBilling configurations.
Technical Expertise: Collaborate with developers and IT teams to provide technical guidance and support in developing custom scripts, workflows, and integrations.
Quality Assurance: Conduct rigorous testing of NetSuite and ZoneBilling solutions to ensure they meet quality and performance standards.
Training and Support: Provide training and support to end-users and team members to ensure they can effectively use the NetSuite and ZoneBilling systems.
Documentation: Create and maintain documentation for configurations, customizations, and best practices.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Learning: Understanding new information's implications for current and future problem-solving and decision-making.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision Making: Considering the costs and benefits of potential actions to choose the most appropriate one.
Stay Current: Keep up-to-date with the latest NetSuite and ZoneBilling features and updates, and make recommendations for their implementation
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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